Shipping policy

Where we ship

We ship to all 50 US states, including PO boxes and APO/FPO addresses. We do not ship internationally at this time.

What it costs

Shipping is free on every order, with no minimum.

When it ships

Orders placed before 2pm ET on a business day leave our US warehouse the same day. Orders placed after that, or on a weekend or holiday, go out the next business day.

How long it takes

Most orders arrive three to five business days after they ship. Alaska, Hawaii and remote addresses can take a few days longer.

Tracking

You will get a tracking number by email as soon as your order ships. If it has been more than two business days since you ordered and you have not received one, email us at [SUPPORT EMAIL] and we will find out what happened.

If something goes wrong

Packages occasionally get delayed, misrouted or marked delivered before they arrive. If your order has not turned up within seven business days of shipping, email us. We will either track it down or send a replacement. You do not have to chase the carrier yourself.

Wrong address

If you notice a mistake in your address, email us straight away. We can usually correct it before the order ships. Once it has shipped we cannot reroute it, but we will help you sort it out.